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already updated to the latest version. reinstalled and uninstall. i got great network connection since i can even stream movies. but i can keep getting an error when trying to use the app "something went wrong" and the money i saved was just gone!!! i havent used it at all. used to love the service but now it sucks! give my money back!!!
18 people found this review helpful
Mary Cristine Duran
Hey! Moovr I really appreciate the convenience of scooter/e-bike but I rate your app 3 star because your customer service is sucks they doesn't respond to my issue about the top up. Also you need to put withdrawal on your app so that if people can't use their remaining balance they can withdraw instead of pushing people to use top up. What if they don't want to use the apps anymore. And also we can't use our moovr below 100pesos 😡. You need to change your system so that people can enjoy.
Vojtech Havranek
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I took a 10 minute ride to office in the morning on April 1st. When I finished, the app got stuck in "Ending the ride" step. Looks like the server is down. Finally, after 90 minutes the app allowed me to return the bike. Not sure how much I will be charged. My attempt to save time in the morning with Moovr backfired nastily. Update: I was charged for a 90 minute ride and got a threatening sms later in the day, saying that I have 24 hours to top up or my account would be permanently blocked.
1 person found this review helpful