Mary Cristine Duran
Hey! Moovr I really appreciate the convenience of scooter/e-bike but I rate your app 3 star because your customer service is sucks they doesn't respond to my issue about the top up. Also you need to put withdrawal on your app so that if people can't use their remaining balance they can withdraw instead of pushing people to use top up. What if they don't want to use the apps anymore. And also we can't use our moovr below 100pesos 😡. You need to change your system so that people can enjoy.
Vojtech Havranek
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I took a 10 minute ride to office in the morning on April 1st. When I finished, the app got stuck in "Ending the ride" step. Looks like the server is down. Finally, after 90 minutes the app allowed me to return the bike. Not sure how much I will be charged. My attempt to save time in the morning with Moovr backfired nastily. Update: I was charged for a 90 minute ride and got a threatening sms later in the day, saying that I have 24 hours to top up or my account would be permanently blocked.
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Rexy Fixy
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This Renting idea is great using as your transpo, but there's a lot of problem going on in this app. 1st the slow connectivity even tho you have a good signal. 2nd the pricing, for 10min it cost you 30pesos for scooters, but if you reach more than 10mins and 1sec only they will cost you double, which is very unfair and scammy move. 3rd the lack of scooters around their parkings. 4th is they're planning to increase the price from 30pesos to 45pesos, but some of their scoots/bike is unavailable.